PacketBrain was founded by a veteran group of Cisco instructors, sales, and management professionals to deliver Cisco authorized training at unprecedented prices. Our stated goal is simple. Use the "best of breed" technologies we teach in the classroom to automate processes, increase productivity, and reduce headcount.
"Even when companies offer products or services of the same basic quality at similar prices, their bottom lines and the experiences of their customers can vary widely. A key differentiator is the processes that make companies what they are."
A quick glance at our pricing reveals that we are priced more than 30% less than our competition and we are diligent in our efforts to serve you efficiently while maintaining the highest level of quality in our industry.
PacketBrain Executive Team:
Ken Peterson - President
Mr. Peterson is a graduate of The Georgia Institute of Technology with a degree in Electrical Engineering. He began his career at Cisco Systems working as a TAC engineeer recreating customer networks and performing root cause analysis in the Cisco labs. This exposure to a wide variety of customer configurations and designs naturally prepared him for his next position as one of the first instructors at ARG, the company that later became Global Knowledge. He has been involved with the Cisco learning program since its inception in the mid 90s.
During his ten years at Global Knowledge, Mr. Peterson served as both a Unix and Cisco instructor, an E-learning author, a course director, and ended his tenure as the Technical Director of the Cisco Service Provider training group. Mr. Peterson then joined FastLane as the Vice President of Product Development for a two year span where he served in a direct sales role to Fortune 500 clients, created and directed a technical team of over 100 instructors in 30 countries, and served as the lead for large course development projects such as the new CCNP curriculum released by Cisco in 2010.
In 2009, Mr. Peterson branched out to manage the formation of PacketBrain and has directed all activities with a tight focus on three items: quality, cost control, and technical expertise.
Donald Anders - Vice President
Don is an business process optimization expert with over 20 years of experience improving productivity through IT inside the US Office of Personnel Management. His work within the US government was so groundbreaking that he has been published in the Harvard Business Review. At PacketBrain, Don is focused on helping our customers align new business processes with the latest productivity enhancing products and solutions from Cisco. Don served his country honorably for two tours in the US Marine Corps and brings the discipline learned with the Marines to our business processes.
Brenda Thistle – Managing Director
Mrs. Thistle has been in the Cisco training industry since 1997. She spent over nine years at Global Knowledge where she held various positions in Marketing, Product Management and Enterprise Program Management. She then joined Fast Lane where she spent five years managing the Operations team as well as all global managed programs and content development projects. She has managed well over 30 course development projects for Cisco Systems and also has experience with various other vendor training programs such as NetApp, IBM and VMware.
Mrs. Thistle holds a Masters Degree from West Virginia University and an undergraduate degree in business management/marketing. She serves as our Managing Director overseeing the operations team, which includes all logistical aspects for class deliveries, instructor management, partner/vendor management, & custom training solutions; the sales/customer service teams; as well as the accounting department.
Cibele Dazzi - Director of Operations
Mrs. Dazzi is a graduate of the University of Sao Paulo with a Doctor of Pharmacy degree. Cibele began her career as a clinical research professional for international drug studies contracted by Fortune 500 firms such as Abbott Labs and GlaxoSmithKline. With her international exposure and ability to speak multiple languages fluently, Mrs. Dazzi quickly moved up the ranks to serve as a project manager for these same drug studies. Mrs. Dazzi is an expert at managing complex, international projects and personalities with ease. She will serve as the liason for our largest clients requiring coordination across large numbers of personnel and across borders.
Dominic Scimeca - Director of Marketing
Mr. Scimeca is an Internet marketing expert in the rapidly changing landscape of email and social media advertising. He is driving our efforts to expose more people to the high quality, low cost solutions on which PacketBrain has built its brand. Mr. Scimeca is also the driving force behind the unique innovations you see both on this website and our web-based lab interfaces. Mr. Scimeca is a graduate of North Carolina State University with a degree in Physics.